Privacy Policy
How I handle personal data when you use the international pages of apexweb.hu, the chat, a form or checkout. Processing follows the EU General Data Protection Regulation (GDPR).
1. Controller
- Tokár Ádám, sole trader, trading as ApexWeb
- Address: Szőlős utca 4/1, 5700 Gyula, Hungary
- Tax number: 92003747-1-24
- Email: info@apexweb.hu, phone: +36 30 241 1366
2. What I process and why
- Contact and onboarding forms: name, email, phone, website, business details and your message, to answer you and deliver the service. Legal basis: steps at your request before a contract, or the contract itself.
- Chat: the messages you write and any contact details you share, to answer your questions. Legal basis: legitimate interest in answering enquiries, or steps before a contract.
- Special offer form: name and email or phone, to send you the offer you asked for. Legal basis: steps at your request before a contract.
- Orders: billing details, tax ID and payment status, processed by Stripe, to take payment, issue invoices and meet accounting duties. Legal basis: contract and legal obligation.
3. No analytics on these pages
The international pages load no analytics or advertising trackers. They only use the necessary browser storage listed below.
4. Browser storage
- apex_lang (cookie): your chosen language, 12 months.
- apex_cur (cookie): your chosen currency, 12 months.
- apex_intl_cart_v1 (localStorage): the items in your cart, until you clear it or check out.
- apex_exit_offer_v1 (localStorage): when the special offer was last shown, so it appears at most once a week.
- apex_intl_promo (localStorage): an offer code you asked for, so it is applied at checkout.
- apex_intl_chat_v1 (sessionStorage): the current chat, until you close the tab.
5. Retention
Enquiries are kept for up to 2 years if no contract follows. Contract data is kept for the contract and the 5-year limitation period; accounting records for 8 years where Hungarian law requires it.
6. Processors
- Netlify: hosting and serverless functions. USA, Standard Contractual Clauses (SCC).
- Supabase: database for leads and conversations. EU (Frankfurt).
- OpenAI: language model for chat replies. USA, SCC and Data Privacy Framework (DPF).
- Stripe: payments and invoices. USA and EU, SCC and DPF.
- Resend: email notifications. USA and EU, SCC.
- Google Fonts: web font delivery, which can expose your IP address to Google.
- For the phone receptionist: Vapi, ElevenLabs, Telnyx and Soniox, as listed in the DPA.
7. Your rights
You can ask for access, correction, deletion, restriction, portability, or object to processing, by writing to info@apexweb.hu. You can complain to the Hungarian authority (NAIH, naih.hu, 1055 Budapest, Falk Miksa utca 9-11) or to the authority of your own country.